Koeppel Nissan Service Center

My first impresion of the place was not a good one well maybe because of all the problems I've had in other places however everything was just like they said no BS and straight to the point and got the deal I wanted for my truck I'm very pleased with Koeppel Nissans professional kind and informative service from Joel the salesperson and will continue to purchase my future vehicles from this wonderful place thank you for making my search come to a happy ending. more

Isaak was absolutely knowlegable and professional, but what made him stand out among of of the car salesmen I've dealt with was his absolute patience. He listened to what I wanted, wasn't pushy and genuinely answered my questions and provided advice. Best car buying experience ever! I didn't feel like I had been ""sold"" to at the end of the day. Amazing service, I would do it again! more

After 10 years with my old Maxima (also purchased at Koeppel) it was time for new one. I met with isaak and had an extremely positive and pleasant sales experience. I knew what I wanted beforehand and found Isaak to be knowledgeable, friendly, helpful and relaxed. He never pushed anything at me that I didn't want, and took time to listen to my wants and needs for a car. He also worked hard at getting the trade-in I wanted and the sale price to a level I was happy with. When I had a question a couple days after picking up the car he was very quick and helpful in responding. I keep my cars for a long time - usually 10 years or more - but the next new car will also be from Koeppel if they're still there! This is the second very pleasant sales experience I've had with them, and I love the service department. The service techs are great - very friendly and helpful. Keep up the good work! more

Please extend my thanks to Tom and recognize him for his service attitude. more

This is now my 5th Nissan in about 10 years. My previous Nissan was a coupe and I was ready for an AWD vehicle that would handle better in snow/rain. Danny helped us find the perfect car. I wanted something inexpensive, nice, cool features and AWD. He was able to provide me with everything I wanted at a very good price. He took time to listen to my wants and needs for a car and never suggested anything I didn't want/need. more

I have been in search to buy a car for about six months. I stopped buy Koeppel Nissan and Michael Kim came up to me and introduced himself. I want thank him from the bottom of my heart for assuring me that I would be leaving in a car today. He is one the nicest saleman I have ever had any dealings with. He was able to make sure I got a car which was the Versa that met financial means and was able to tell me about every function that the car offered. He was very knowledgable and I think is a huge asset to Koeppel Nissan. Thank you so much Mr. Kim for everything. more

VERY professional business with outstandin customer service. Mr. Wesnel was very polite, professional and knowledgable . Not a pushy salesman that would make me not want to purchase a car . Always made me feel in control. I would highly recommend this dealership to anyone looking for a car. Once again thank you for the great service :) more

My experience at Koeppel Nissan was very good. I went to many different dealerships before and the salespeople there were not so good la a. Michael the salesperson there take care of me. he make sure I was happy with the car. 2009 murano was what I was looking for he found the color I wanted. After I brought the car he call me the next day to make sure the car was okay. I recommend this dealership to people here. more

I was referred to Koppel Nissan of Jackson Heights by a family member, and I went there to look for a new car. When I entered I was greeted kindly by an employee named Michael Kim. After looking around for a few minutes I found a very nice Nisan Versa 2008, at an excellent price. Needless to say, I couldn't pass this offer up. Michael Kim did a great job helping me complete the deal. I would highly recommend this dealership to anyone looking to buy a new or used car. more

I bought a used car in this dealer. My salesperson Rafael Rivera was very friendly, honest and helpful had a knowledge of their inventory and made this experience a true pleasure. I would definetely recommend this dealer and my salesperson Rafael Rivera. Thank you, more

We were nearing the end of our lease on a previous vehicle from Koeppel Nissan when they contacted us with some great lease loyalty programs. We decided to visit on a Sunday to hear them out in person. Eddie helped us from the start and made the experience as pleasant as spending the day in a dealership can be. He was very helpful and well informed and really worked with us to get a lower monthly payment than our previous lease. In the end we drove of with a new Nissan and more affordable lease payment. more

This was a great place I had no problems it was a 1 2 3 thing. more

I was very satisfied with the entire experience of purchasing a car From Koeppel the sales staff was excellent and was very helpful The staff was very friendly knowledgeable and took time to explain the entire process. I would recommend to my friends and family to buy a car from Koeppel. more

Eight years ago I purchased a certified preowned Altima from Koeppel Nissan which I am still loving. I had a very good experience with my salesman back then as I did yesterday at the same dealership .One of my closest friends trusted me to chose a dealership for her purchase of a brand new car . I researched Koeppel a few weeks ago the same as I did eight years ago. I believe it is just as important to know quality and reliability of your dealership as much as your purchase. I have always been impressed by the A+ Better Business Bureau rating of Koeppel Nissan .That was the main reason for driving past my local Nissan dealerships to get to Koeppel again . I called a few weeks ago and requested to speak to someone in the sales department .The receptionist picked up my call quickly after my choosing the sales department in the queue I was connected to Nash. Nash did not hold back from answering any of my questions on the phone .He spoke to me as if I were in the chair in front of him. He had a friendly tone yet professional. He was the same in person when my friend Jan and I came to the dealership the following week. Nash assured us that he would call us in six months to see how satisfied we were as he does for all of his customers .He made us feel very comfortable with his confidence in the product he was selling . He expresses such honesty in his dealings that we had felt no pressure from his sale. Nash expresses an enthusiasm that is so contagious. He was so attentive to us every time we walked into the showroom .What a wonderful person he is .I have always read the finance & insurance rep is where the pressure is applied. Again a young professional Luis was waiting for us to explain my friends purchase in detail. He had a no pressure sale for his products also. Luis answered many questions as he tallied the figures .We grilled him yet he remained very polite ,professional and patient . Our experience was seamless .Honesty , reliability and quality is what we found in the products sold at Koeppel Nissan as well as in their staff. My friend Jan drove off in her brand new Altima a very satisfied customer last night . Thank you Koeppel . I will see you in a few months when its my turn to drive off your lot with something new this time and I will never hesitate to recommend your dealership to my good friends, co-workers and family . more

Recently visited this dealership, they had friendly staff and they were able to help me with all my needs more

This was a very pleasant experience overall, thanks to Antonio Figueroa and Francesco Labbate. Antonio treated my family and me as if we were part of the Koeppel family, he was friendly, knowledgeable, and kind. Because like many families we had some financial difficulties in the past, he did not judge us, infact he made us feel very comfortable and feel like we were not the only ones dealing with trying to get back on our feet and getting a vehicle that we not only needed but we deserved. We had gone to other dealerships where we felt looked down upon and uncomfortable. Francesco was also very pleasant, he sat with us and explained the entire process in a clear and informative way, I fely like they both went out of their way to help us walk out with a car that we were happy with. I would definitely recommend Koeppel to my family and friends. more

since i walked onto the car lot at koeppel the dealer was very helpful in helpin me with the car i wanted and even helping me with getting the best price possible, the process was very fast. overall the whole process was great and everybody there was helpful and friendly during the whole deal. thankz i love my new car. more

Koeppel had a black 2008 Dodge Avenger, which is all my son wanted. After exhausting every effort to find a decent one locally, including actually purchasing one last week that turned out to be a stolen vehicle, we broadened our search on cars(the internet website) and found the vehicle at Koeppel. Yes, it was an hour and a half away, but Pablo negotiated the price I needed, assured me the car was mint condition (IT WAS!), and we made the trek on Sunday, January 16th, 2011. I was so confident in Koeppel at that point, my brother gave us a ride, dropped us off a half hour before the dealership opened, AND WENT BACK HOME... leaving us in Queens. From start to finish, I was not disappointed. The follow ups from Pablo prior to the purchase were incredible, his willingness to go to bat for us to get us the price we needed was unsurpassed... Jhonn then took over with all the details, even giving us temporary credit because I didn't bring a certified check with me (no banks were open when we struck the deal, nor on Sunday morning). They are allowing me to overnight the certified check... There was a misunderstanding, as I stated a cash deal on the phone... not thinking that my home equity line of credit check wasn't going to be valid, especially out of state. But Jhonn made the deal work and we drove the vehicle home. This is a quality used vehicle, compared to the myriad of others we saw, drove, and actually owned for a day. The price was right near our budget, and the quality... its as if the vehicle was never used. I will not hesitate to return to Koeppel for vehicles for my wife, myself, or my other son, who is coming of driving age next year... Thank you so much... there is not a single blemish on the entire experience, from the initial phone call, through the completion of the transaction and driving it off the lot. I've dealt with a lot of auto dealers over the years, and have never encountered one as fantastic to work with as Koeppel. more

Although I have had good experiences in my dealings with Koeppel Nissan in the past Mr. Kadis was truly exemplary in my current dealings. His experience,as well as, formidable knowledge made my purchase of 2100 Murano S both easy and pleasurable. He help and guidance were immeasurable ! more

My experience at Koppel Nissan was extremely positive. Both the manager Pablo and the salesman, Nash, provided great customer service in a timely manner. Nash explained everything to me in terms of terminating my lease early and buying a new vehicle. He was straightforward and honest and clearly wanted to make this a positive buying experience. I received a follow up call the day after I purchased my vehicle. I truly appreciate this great customer service as I have not experienced this at either of the two other dealerships I have used in the past. more