Kingstowne Family and Cosmetic Dentistry

I want to first say that I had a horrible phobia of dentist! I was seen today at this office and ive read some of these reviews and can't believe these people are talking about the same office! I think there must be a confussion with the other 3 or 4 kingstowne dental practices in the area. I also was told that ownership has changed over in the last year. I was seen as a FREE consult and the service I recived by their periodontal specilist (i think his name was Dr. Miranda) was impeccable.The front desk receptionist Jenna really professional and sweet and also very good at what she does. (it can't be easy working with patients who are moody and in pain MOST of the time). Upon leaving Jenna went through my treatment plan step by step with me and reinterated that the treatment estimate was just that an ESTIMATE only! She explained my benefits to me and let me know that there may be certain clauses under the coverage which may change paymet on the claim all together. And that there was no way to know 100% unless they send in a request which i guess is permission for treatment. Overall I am happy with the Doctor, the assistants, and manager of the office.The assistant (I want to say her name is mala) was very sweet and made me feel comfortable.She even chit chatted whith me while the doctor reviwed my xrays and read my file. The Office Manager Angela who actually made my appointment made me feel comfortable answering questions about the doctors background and even went as far as to call me back once she recieved my breakdown from my new insurance to let me know everything was a GO. and to give me some idea of what I can expect when I come in. I plan on returing to this practice WITH my family. more

This is a first class dental office. I called in pain and I was seen within an hour of my call. The office staff was friendly and made me feel welcome. Jenna and Angela were very helpful with scheduling my whole family¿s appointments and took time to go over in great detail my treatment plan, they helped me find a treatment option that fit my budget:) The doctor was very gentle. Great office and great staff!!! more

Excellent Service I used Kingstowne Family Dentistry just due to the fact that it was nearby and on my insurance (Humana). I had a fantastic experience. I was greeted promptly, and taken immediately back after my paperwork was finalized. The nurse was really friendly, and took the time to explain everything she was doing, and why. The dentist was nice, though hard to understand (thick Asian accent) and rushed through the diagnosis. However, she clearly knew what she was doing. In sum, everyone was pleasant and punctual. I definitely recommend this dentist for adults and children. more