Kings Realty

WARNING to both Property Owners and Tenants: Kings Realty and Property Manager, Rhonda Nappi gives property management a bad name with their unprofessionalism and lack of care for both tenants and property owners. I am speaking on behalf of what I experienced with multiple tribulations with lack of communication in not only following the contract, but also in not managing the ongoing problems that may arise at my rental property. Of course, I was alerted by neighbors and even the HOA with concerns where it would take days or weeks to address after I had to personally contact my Property Manager with constant follow up. \r \r Not only did the property manager provide excessive invoices (actually Excel Spreadsheet invoices that could easily be manipulated) for repairs without contacting the owner in advance per the management agreement, I would sometimes be surprised when reviewing my monthly rent deposits while only half of the rent was deposited without explanation. Rhonda would get offended when addressing any conflict and would respond in a hostile manner.\r \r Furthermore, the inept service providers that were chosen to repair the property actually imposed more damage where the company is not accepting ANY responsibility! The shower door was rigged with large non stainless steel screws that have rusted, leaving a large ¼” open gap along with no seal allowing water to escape. They did, however, place a large, black adhesive on the bottom of the shower door that began shriveling and coming off only after a week. \r \r The lack of respect to their customers amazes me with the delayed responses (sometimes as much as a week or more) or a response without even addressing the concern (ongoing issue)! Once appointments were set, they would inconvenience my tenant in either not showing up or arriving late on multiple attempts. \r \r It appears that Kings Realty and Rhonda Nappi do not have issues with taking hard earned money, but they have NO concern for maintaining customer satisfaction for neither the property owners nor tenants. I highly recommend that ALL stay clear as this company should not even be in business with their negligent and unprofessional services! \r more

I have to admit, as a home owner using Kings Realty for their services, I too had several bad experiences dealing with the manager named ""Leib Vosmak"". I was notified via email by this same idiot back in May of 2011 that he was terminated from the company and he had the nerve to try to solicit me (via email) to go to the new company he went to work for. NOT a chance in hell would I ver deal with him again. \r I did though contact Kings in early June to discuss my past (not so pleasant) issues with him and I was treated with nothing but respect and apologies of Leib's behavior were given to me and the new manager seemed to really go the extra mile to make me feel comfortable and give them a chance to make it up to me.\r I can honestly say, that everyone in that office has treated me great ever since and gone above and beyond to make me happy. If anyone on here ever had a bad experience with leib Vosmak in the past, I strongly suggest you contact them and give them a chance to rectify the issues with you, like they did for me. Overall, i am very happy with their services to date.\r PS: I was informed that the jerk Vitaly ""Leib"" Vosmak went to work for a Tampa property management company called ""Home Encounters"". So be weary, if you ever get a solicting email or call from him. more

You ready Leib Vosmak? I KNOW I am..... You get a star cause I cant continue with a zero star rating which you deserve more

Mr. Vaughn,\r When you say your ""kids"" damaged the carpet you must mean those two huge dogs you had at the property that destroyed it. \r You were charged $5.00 to replace the wall outlet that you broke during your stay, and since you had kids we are surprised you did not report or repair it for their safety. You were also charged for advertising the property since you broke you lease and took off owing the landlord a lot of money.\r The total amount of damages you caused was about $8,900, with about another $8,200 due in rent, with the claim total of $16,999.00. \r Since you have made this a public forum, we would be more than happy to list the charges of what you were charged, as well as post the video and or pictures of the property before and after you moved in!\r PLEASE DON'T FORGET YOU WERE ALSO EVICTED FOR NOT PAYING RENT.\r You offered the owner to settle for $6,000 and the owner accepted, only you never responded on when you were going to pay, you were certainly not going to make payments on it, as you could not even pay your rent. So that was an empty offer on your end. \r Interesting how your story is so diluted of facts, and grounds for a libel suit. However we are not that petty. You are more than welcome to stop by our office at any time with an appointment, and we will pull your file so you can see whatever you want. Either way your account has been submitted to collections. \r You also forget that we even worked with the owner and had your rent lowered as a favor to your financial situation, even though you did not pay your rent on time for most of the time you rented the property.\r more

We received in the mail from our now-former rental company (Kings Realty) the expected ""charges"" for repairs that had to be done to the old place. We expected some significant charges as the carpets were screwed up in most of the rooms (kids!), so getting a bill from them wasn't that much of a shocker. The AMOUNT of the bill, however, was quite a shocker. $18,000. No, you did NOT mis-read that??$18,000. IT ONLY COST $12,000 TO RENT THE PLACE FOR A YEAR!!! And here we had this itemized ""bill"" with everything under the sun you could imagine being charged to us to the tune of $18k. OMG! They charged us $5 A PIECE to replace WALL SOCKETS. They charged us hundreds of dollars to fix or replace things that had been broken when we moved into that house and that we KNOW they have documented! They charged us for ADVERTISING costs to re-rent the place! Thousands of dollars for things that the lease doesn't even allow for!! So, upon the advice of a friend, we responded in writing, itemizing all the charges and disputing the ones that were frankly bogus and/or ridiculous, whittling down what we actually and legitimately owed them down to approx. $6,000. So a couple days later the rental company (Kings) tries to call us to discuss the matter. I emailed them that I refused to discuss anything with them unless it was in writing, so we began emailing back and forth. Basically, they told us that the owners of the property MAY accept our offer of the $6,000 IF we can pay them by certified funds within 15 days. But if we couldn't, then they said they'd turn over the FULL AMOUNT of $18,000 to collections. I responded that I wouldn't discuss payment methods or timing with them UNTIL we'd all agreed on what we LEGALLY and LEGITIMATELY owed them, not what they could COLLECT from us. That was the last I heard from them until this morn, when I got a letter in the mail claiming that they'd tried to contact us via phone and EMAIL for several days without a response. more

we received in the mail from our now-former rental company (Kings Realty) the expected ""charges"" for repairs that had to be done to the old place. We expected some significant charges as the carpets were screwed up in most of the rooms (kids!), so getting a bill from them wasn't that much of a shocker. The AMOUNT of the bill, however, was quite a shocker. $18,000. No, you did NOT mis-read that??$18,000. IT ONLY COST $12,000 TO RENT THE PLACE FOR A YEAR!!! And here we had this itemized ""bill"" with everything under the sun you could imagine being charged to us to the tune of $18k. OMG! They charged us $5 A PIECE to replace WALL SOCKETS. They charged us hundreds of dollars to fix or replace things that had been broken when we moved into that house and that we KNOW they have documented! They charged us for ADVERTISING costs to re-rent the place! Thousands of dollars for things that the lease doesn't even allow for!! So, upon the advice of a friend, we responded in writing, itemizing all the charges and disputing the ones that were frankly bogus and/or ridiculous, whittling down what we actually and legitimately owed them down to approx. $6,000. So a couple days later the rental company (Kings) tries to call us to discuss the matter. I emailed them that I refused to discuss anything with them unless it was in writing, so we began emailing back and forth. Basically, they told us that the owners of the property MAY accept our offer of the $6,000 IF we can pay them by certified funds within 15 days. But if we couldn't, then they said they'd turn over the FULL AMOUNT of $18,000 to collections. I responded that I wouldn't discuss payment methods or timing with them UNTIL we'd all agreed on what we LEGALLY and LEGITIMATELY owed them, not what they could COLLECT from us. That was the last I heard from them until this morn, when I got a letter in the mail claiming that they'd tried to contact us via phone and EMAIL for several days without a response. more

First I want to say how funny I think it is how Kings Realty has rated themselves in this board with 5 stars in an effort to up their rank. Just goes to show you the kind of people we are dealing with here. They didn't reply to an existing complaint, they opened a new one and awarded themselves 5 stars (twice!) I am a homeowner who unfortunately hired them for their property management expertise. They sent me a completely bogus bill for over $3000 for repairs. Changed all the light bulbs, fixed things that were not broken. They never answer questions, provide receipts, or contact you before they make decisions about spending thousands of your hard earned dollars. My house was practically brand new. They did not contact me at all about when I might receive a rent payment after a full month and a half. I paid over $400 to clean all the carpets and even the grout right before I left (and it barely needed cleaning). They hired someone else to do it again and charged me. They hired someone to trim my trees, but I already have a gardener doing that! So I paid for it twice?? The list goes on. When I got the receipt for repairs, they had repaired items that I didn't even have. They charged me $150 to ""fix"" a sliding screen door, when I never even had one to begin with!!! The vendors they deal with are not licensed, registered in Hills county and will not even provide receipts! My contract with them clearly states that they are to notify me first if any repairs exceed $250. Last time I checked $3000 is way over that. They are also supposed to give me the option to chose my own repair man. Watch how they create a new post in reply to this and leave 5 more stars for themselves : ] Brilliant! more

RE: Poor Business Practices\r \r Ms. Rivera\r \r For the record you were never a tenant of ours, and we do not have a file on you. It's difficult to respond to your complaint since we don't know who you are.\r \r \r \r RE: Do Not Recommend\r \r Ms. Rivera,\r \r You did not pay rent and were evicted. You also trashed the property on your way out. You were not treated with disrespect but please understand that since you continued to tell us you were going to pay rent and didn't, that you had little credibility with us. \r more

Mr. Vaughn,\r \r When you say your ""kids"" damaged the carpet you must mean those two huge dogs you had at the property that destroyed it. \r \r You were charged $5.00 to replace the wall outlet that you broke during your stay, and since you had kids we are surprised you did not report or repair it for their safety. You were also charged for advertising the property since you broke you lease and took off owing the landlord a lot of money.\r \r The total amount of damages you caused was about $8,900, with about another $8,200 due in rent, with the claim total of $16,999.00. \r \r Since you have made this a public forum, we would be more than happy to list the charges of what you were charged, as well as post the video and or pictures of the property before and after you moved in!\r \r PLEASE DON'T FORGET YOU WERE ALSO EVICTED FOR NOT PAYING RENT.\r \r You offered the owner to settle for $6,000 and the owner accepted, only you never responded on when you were going to pay, you were certainly not going to make payments on it, as you could not even pay your rent. So that was an empty offer on your end. \r \r Interesting how your story is so diluted of facts, and grounds for a libel suit. However we are not that petty. You are more than welcome to stop by our office at any time with an appointment, and we will pull your file so you can see whatever you want. Either way your account has been submitted to collections. \r \r You also forget that we even worked with the owner and had your rent lowered as a favor to your financial situation, even though you did not pay your rent on time for most of the time you rented the property.\r more

We rented a house where the previous tenants owned dogs and the carpeting was dirty and also had a terrible urine odor. They finally changed the carpeting for one of the rooms after many complaints. After we moved from their rental property, they never returned our deposit and claimed we had left the place with damages and in poor condition. We never got our money back! They keep lying to us that they would send us pictures, receipts for the repairs and they never did. We never got our deposit back of 1,800.00. Cons: Dishonest and Inferior Rental Properties at Premium Prices more