As a start, the customer took my daughter's soup bowl without even asking if she's done eating. The crackers tasted like it's been there for 6 months. I ordered at 4:50pm, and the food is serve in 10minutes. The food was cold. When we confronted the waitress about our cold food, she reacted very unprofessional and caused a scene in the middle of the restaurant. She took a piece out of our King's Chicken Nugget plate, broked it half (it's not supposed to be over 100 degress and burn your mouth). She also took another piece, broke in half, gave it to another customer, and ask him if it's hot or not. He replied ""Yes"", but just to avoid the drama that she's causing. Then, she threw the chicken back on our plate and asked us to pay the full price in a rude and yelling manner. That is when Chan showed up and start pointing his finger to us. I was hoping he can resolved the issue but intead, he said, ""I've been doing this for 20 years and I am the ONLY one who COMPLAINED""....lol! He helped out the issue by giving us half price of our order. By the way, the dining table was sticky like putting your elbow on a piece of gum. I wouldNOT RECOMMEND THIS restaurant to anyone. I wish I cannot put even ONE STAR. How would you feel if a waitress and the owner is yelling at you? I told him I will pay for the full price and just walk away. But he argued w/me first to pay whatever I want and ended up paying the half price, which is $13.25. The rice is cold. The shrimp was fried in old oil, it looks dark. The BBQ was dry, cold, like it was made yesterday. Look on the side of table, and it's dirty as well.
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