I have been coming to this restaurant for about 8 years now, and both the service and food have been going steadily down hill. When I first arrived in Cary, I was delighted to have found such a fantastic Thai place. The decor was (and is) lovely, the food was properly spiced, and though the service was never friendly or great, it was good enough to justify the prices. Fast forward: one no longer receives any service. If you think I'm joking, the past year when I have visitied about 10 times I had to look about the restaurant for my own straws, sweetner, and pour my own drinks. If you need extra rice or anything else, it's nearly impossible to wrestle the owner away from her TV and when you do, she acts as if you're pulling her teeth. Also, the food has not been spiced nearly as hot even though both my husband and I repeatly ask for the spicest available. There is simply no excuse for this. On most nights, there are only 4 customers in there. Because of this horrible service, we most likely will not be going back. How disappointing.
Pros: the spring rolls (when they're not served half frozen, which has happened), tea
Cons: the food isn't spicy enough, and you have to serve yourself
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