Kiehl's

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112 Newbury St
Boston, MA 02116

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(617) 247-1777
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Kiehl's - Boston, MA
Kiehl's - Boston, MA
Kiehl's - Boston, MA
Kiehl's - Boston, MA
Kiehl's - Boston, MA
Reviews
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Best

I love Kiehl products. My favorite is the gentle facial moisturizer. It's so lightweight and very hydrating. It has a nice soft texture and is easily absorbed. It doesn't feel li...

Worst

All reviews seem positive

My Pick For Best Skin Care Products 12/20/2006

I love Kiehl products. My favorite is the gentle facial moisturizer. It's so lightweight and very hydrating. It has a nice soft texture and is easily absorbed. It doesn't feel like you have it on at all. The sales help is exceptional. They listened to my concerns and help me address some problematic areas for me. They also gave me some trial samples which is great. I found the staff to be very knowledgeable and helpful. Great location on Newbury Street. more

User review by jlilc 5/23/2005

The products at Kiehl's are amazing and they have a wide variety to suit all different types of skin. The customer service is unbeatable--they will analyze your skin, recommend and apply products, plus they listen to your concerns. On my second visit, one employee remembered me from my previous visit two months prior. The computer database stores your purchases in case you can't remember what you tried and they give you free samples according to your skin type with every purchase. Some might find them pushy because they greet you when you walk in but if you tell them you want to browse, and they'll leave you alone. Pros: high quality products, variety, customer service Cons: expensive more
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Additional information
  • Hours: Sun 12pm-6pm, Mon-Sat 10am-7pm
  • Neighborhoods: Back Bay, Back Bay East
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