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Keri Coach Works

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15 Urban Ave
Westbury, NY 11590

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(516) 997-8400
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Reviews
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Best

Great , honest service. Prompt repairs. Delivered everything they promised and more> Would recomend to anybody looking for autobody work.

Worst

Dropped off car to be fixed all went well till it was time to pick it up ,the color match was not even close. The two front doors were totally different shade of color then the b...

Editorial review from Citysearch 4/15/2013

I highly recommend Keri Coach Works-\r Excellent work! The prompt, professional service was wonderful. Keri Coach took care of everything from having a rental car ready and waiting to having my car seen by an insurance adjustor the day I dropped it off. I picked up the car three days later and its never looked better! Thanks to the team at Keri Coach Works! more

Editorial review from Citysearch 4/15/2013

great service - grade a plus quality service - car runs great -very fast - professional service - clean car - looks great - thank you keri coach works more

Really bad workmanship 2/26/2012

Dropped off car to be fixed all went well till it was time to pick it up ,the color match was not even close. The two front doors were totally different shade of color then the back doors the shop foreman said they may have put too much blue in the mix. . He also noticed that bumper they sprayed did not match the back door. when one of the owners looked at it he said it should viewed in bright sunlight and he would wax the car,( not a great fix in my book). A lot of over spray , and a large paint runs . Just completely awful workmanship extremely disappointed. Save yourself the aggravation and go some place else. more

honest service 12/14/2010

Great , honest service. Prompt repairs. Delivered everything they promised and more> Would recomend to anybody looking for autobody work. more

Great job 4/15/2009

Mercedes experts! Factory trained techs repaired my car to factory specs. Spies Hecker german paint matched perfectly. Shop spared no expense to please me. Would highy recommend Pros: Fine work more

Great Job 8/11/2008

I cant say enough about Keri Coach Works. It is nice to know that you can still get honest good service from a company that has been around for so many years. I used them 25 years ago and was happy to see that they are still around. I hope I dont need their services for another 25 years. Great personal service. Pros: honest great service more

Highly recommend 8/3/2008

In a recent storm my car was parked under a tree. I heard an alarm going off outside and looked out the window to a see a giant tree covering my whole car. It wouldnt have been as bad had it happened last week to the car I returned off lease. This was my brand new infinity. After calming down I calles Don over at Keri Coach. They have been fixing cars for my family for over 20 years. They picked the car up with a flat bed and sent a rental car to my house. After settling the claim with my insurance company, they began work on the car. I was surprised 10 days later when they called me to say the car was done. I left my rental at the shop and picked up my car. I could not believe that this car could be fixed. Its like magic that they were able to give me my 1 week old car car back like new. I would higly recmmend them!! Pros: professional more

Beware! 7/9/2008

Used under Geico Express Repair terms.\r My car had an extensive damage but Keri Coach/Geico estimated that it can be fixed so 24 days were planned to fix it. To my surprise it was fixed in 2 weeks or better said, fixed 80% and offered to be picked up. I had to go back 5-6 times with different issues. Paint over-spray, panels and doors were not aligned properly, some plastic parts were missing underneath the car. Not all the damage was fixed. They overlooked the damage on the front wheel completely while replacing rear taillights that were not even scratched. As Frank the guy who works with insurance adjuster said: ""I dont know what is there [meaning taillights] so it is better to replace it"". Why did not you look in the front, Frank?\r \r The steering was not aligned properly and had to be fixed 3-4 times.\r \r In 3 months after the car was done suspension started knocking on bumps. It was fixed on the 6th come back but alignment was completely off. Don refused to notice it, complaining that I did not have to get up at 5 AM but he had to.The 7th time I insisted to go to BMW place to fix it. BMW service adviser called Randy confirming that the steering wheel was off the center, to what Randy replied as far as he was concerned the car was done!\r \r Frank was supervising the work, but also I had to deal with Don and Randy, the owner. All of them talk a lot trying to calm you down and tell different stories about how nobody takes pride of his work these days. They spend more time talking rather than working on the car and there is absolutely no quality control. They let you do quality control yourself and bring the car back if there are any issues. Overall if you look close you can tell that there was damage before, suspension is not tight anymore. Probably they can fix a little dent nicely but big damage is never completely done. Pros: no pros Cons: no quality control more

GREAT SERVICE 2/1/2008

I Had an amazing experience at Keri Coach from start to finish ,My vehicle was done when promised ,could not even tell my vehicle was damaged paint looks perfect Great JOB GREAT STAFF THANKS KERI COACH more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods: Long Island City, Munsey Park, Long Island
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