Do NOT use this practice!!! On 6/9 I had my first OB appointment. Two weeks later the billing department called to explain the $750 bill they were sending, $500 of which was the deductible. I paid the bill and my check was cashed on 6/25. Coincidentally, that same day I was suffering from severe neck pain and called the office to ask about seeking chiropractic care. After three phone calls from a nurse and having never spoken to the doctor, I was instructed to go to the ER to be tested for meningitis. I argued that I didn't have a fever and didn't think it was meningitis but they scared me into going, saying I couldn't put my baby at risk. Just like I thought, I didn't have meningitis. Fast forward a couple weeks and my insurance is stating that I owe the ER bill because I hadn't met my deductible. I argued that I had and after dozens of calls to this practice and my insurance provider, it was finally communicated to me that Kennestone OBGYN shouldn't have billed me and they owed me a refund. I learned today that it will be 9/27 that I'll get the refund - at the earliest. Yes, 3 months later. My new OB (the doctor, not a nurse) always calls me back within an hour and that office actually checked my insurance before sending out any bills. I strongly urge anyone considering this practice to find another provider.
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