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Ken Grody Ford

id: 98041
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6211 Beach Blvd
Buena Park, CA 90621

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(888) 289-3596
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Reviews
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Best

Anyone in Southern California needs to visit Ken Grody ford if they are looking for the best service hands down. They really go the extra mile for their customers and have always...

Worst

I have bought two vehicles from Ken Grody Ford, Some how I did not learn the first time. Both times, They were rude and condescending. The first time, I bought an Explorer Sport...

Amazing Service, Best Selection and buying experience Ever! 5/19/2013

Anyone in Southern California needs to visit Ken Grody ford if they are looking for the best service hands down. They really go the extra mile for their customers and have always treated me more than fair for the last 15 years. I'll never shop anywhere else. Great selection of cars, an amazing performance shop, and the repairs are always done right the first time. more

Service Department 7/17/2012

Eric (Service Manager), Tim, Mike, Francisco - all very professional, responsive, willing to take the time to help! I always take my F-150 to them for service because I know that it will be done right the first time for a fair price. Thanks to the Service Team at KGF :) more

would buy again 11/11/2010

I will absolutely say KGF is awesome because my experience was the best purchasing experience I have ever had.I was treated with respect and the utmost care. I found the salesman polite and knowledgeable. I asked questions regarding price, warranty and tax that were answered honestly and promptly. I didn't feel swindled at all, and that is my biggest concern. I would go back and buy my next Ford from Ken Grody. more

20 Years of True Customer service!!!!!!!! 11/7/2010

20 years of True Customer Service The Best Dealer Ever!? - ? - Today I have been a Ken Grody Ford Customer for 20 years and i have to say the are by far the best dealer i have ever done business With . I have purchased 12 New And Used Vehicles from Ken Grody Ford in 21 Years for me my wife and my children every time its a unbeatable Deal and Great Customer Service with the Same Staff, My wife has recently purchased a Mercedes Benz, the sales process and delivery experience there was quite depressing when i compared it to the masters at Ken Grody Ford even my wife and kids commented on how Ken Grody Fords service is so much more polished, at Ken Grody Ford all the salesman have been there for many years and all the management has been there since 91 when i bought my first car a 1991 Taurus Sho, as far as i can tell with all the salesman and managers all being there 20 years plus it tells me that these guys are in it for the long hall, also every time I service my car Mr Ken Grody himself always shakes my hand and says hello, things like that mean a lot to me, my hats off to all the management and staff and Mr Ken Grody himself , no wonder they are one of the few local ford dealerships still doing very well, Great job!!!!!! more

If you're female, Don't go to Ken Grody 2/17/2006

I have bought two vehicles from Ken Grody Ford, Some how I did not learn the first time. Both times, They were rude and condescending. The first time, I bought an Explorer Sport. I wanted a manual transmission, I was told that "Girls Can't drive Sticks". When I asked how much the vehicle Cost, I was Told "Don't worry about how much it costs, just worry about the monthly lease payment, Their first offer was $725/mo. in 1998, for a three year lease. By the time I left my lease payment was about $459. About two years later, I took the explorer in for an oil change, I left with a new Mustang. I didn't even know I wanted a new car until the salesmen there told me that I did. I was told that It had the same lease the explorer, Not true!! It had 5,000 less allowed miles a year. I was told that it had an alarm, Not true!! It has a keyless entry remote. I was told that it had leather seats, Not true!!! They're plastic. They used confusing tactics, and rushed me through the entire process, I bought a new car before they even finished the oil change on the old one. By the way, they still made me pay for the oil change for the explorer!! Here's the clencher, I went back a third time, In 2003 to look at the new Mustangs again. I was just looking, until the salesman turned stalker. They must have me on some kind of "sucker" list. He Called me at work 6 times a day for the next week trying to talk me into the new Mustang, He even offered to bring the new Car to me at work, he suggested that I just sign the paperwork on my lunch break, and he would drive my old car back, This did not stop until I called the Police. I am a College educated person, I run a business. I have a solid understanding of basic finances and economics. Ken Grody turned me into a car buying idiot. They gave me half truths, and they flat out lied to me. I was never given time to read anything that I was signing, I alway leave Ken Grody Ford of Buena Park, feeling Violated!! Ladies, do business with them with extreme Caution. more

Not as good as Power 8/19/2005

If a buyer wants a Ford this is the place to go. It is the closest to the 90623. The people aren't as friendly as Power City Nissan's workers. Ford's are inherently cheaper than other car's, but they are fun to test drive and at the dealership they let you. They also ride with you and give you hints on how to use all the features. more
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