Keller Family Medical Ctr

I gave them 2 separate chances. Office staff was rude to me. They are unsure how insurance works and made me pay then I have a credit for that full amount. I never saw the dr only assistant's and I have been on same meds for years and in my file and I am told I have never heard of those meds.... will not ever go back. more

disorganized, poor health advice (missed very important issue for my child) and dropped military family coverage because of ""paperwork,"" making it much harder for military families in the area to access healthcare. Would pay out of pocket versus going back here. more

My family has been patients of Dr. Burke and his wonderful staff for 19 yrs. We would not go anywhere else. Dr. Burke and his team's diagnosis is always accurate, right meds have been given, and he is not opposed to discussing the use of vitamin and herbal therapies as well. I have seen him argue with an insurance company that opposed medical tests that were needed. All ages patients are welcome there and our entire family feels comfortable with his great team. Pros: They really care! more

I recommended Dr. Burke to a new co-worker and while checking-in, he saw his next door neighbor and I have since met another patient. That makes four peiople I know who continue to use him -- not bad since I've only lived here a short time. Personally, I found the waiting time to be shorter than with other physicians. Dr. Burke tends to be old school family practioner who takes care of most problems in his office, rather than sending simple jobs to specialists. However, when he saw something unusual, he was quick to refer me to a specialist who concurred with his diagnoses. He takes time with patients and actually remebers to follow-up on things he said should be done.\r \r His physician's assistant is wonderful -- even better than he. Take an appointment with her over him anytime. She has a very practical approach to giving advice in terms that are understandable. She also presents reasons and ramifications in very firm terms. Pros: Experience and abilities. Not overly busy Cons: No strong cons found in two years more

Nice and friendly doctor and nurse, but staff answering phone is not helpful and angry.\r Avoid busy time to visit or call. Cons: staff service more