Keffer Volkswagen

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13651 Statesville Rd
Huntersville, NC 28078

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(704) 766-2121
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Volkswagen Dealers

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Automotive

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Reviews
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Best

The customer service I've received at Keffer VW by Mike Smith has been nothing short of amazing! It's nice to know there are still honest people in the car business! Ask for Mik...

Worst

BEWARE!!!! Never been screwed over more by a car dealership. Bought a used car from them in December under the condition that they would do some body work repairs and give me a re...

Editorial review from Citysearch 12/12/2013

Keffer Volkswagen in Huntersville\r From the moment that me and my family drove into the lot at the dealership there was nothing but a pleasant experience from that point on. Jeremy greeted us even before we got out of our car which was super amazing. he then had Steve help us with the rest of our purchase. Steven was the most absolute kind and professional car salesman I have ever met. His warm demeanor and willingness to work with us and went above and beyond trying to help us get the best deal possible. With the assistance of Jeremy we were able to walk away completely happy and satisfied. We had been to places already that really didn't give a cent about us but here it felt like friends trying to help friends. Steven and Jeremy are the best I am 100% satisfied and still smiling at the experience. If you want to buy a car or are thinking about buying a car you really need to stop here first and truly see what I am talking about. Thank you Steve and Jeremy!!!!!!\r Lila C more

Editorial review from Citysearch 3/26/2013

A+ Fast and Simple. Strongly recommend to check out Keffer VW for your VW needs; staff is friendly and professional. more

Editorial review from Citysearch 3/15/2013

Best car buying experience in 30 years. If you haven't stopped by to see Keffer Volkswagon you are missing out on the best dealership in town. We drove 4 hours to see them and we are so very pleased with them. Great sales, great service!!! more

Editorial review from Citysearch 3/2/2013

Kristen Shaffer was our sales person. She was very easy going,knowledgeable, and friendly. She answered all our questions. She was very personable and attentive without being high pressure. Overall we had a great buying experience. more

Editorial review from Citysearch 12/26/2012

Great experience!\r Painless and fast!\r Bought a 2009 Scion XB used.\r My salesman (Daniel Delicco) was very friendly and understanding. more

Editorial review from Citysearch 12/16/2012

Very good experience there. Good test driving. We have already buy one from them and will come back again. more

Editorial review from Citysearch 12/16/2012

Great dealership, fantastic experience. Randall L and the sales manager was wonderful helping me out. Will recommend to others ! more

Editorial review from Citysearch 12/6/2012

went to keffer vw today to pick up my new golf, my sales person was not pushy and really made me feel like I was a valued customer, the manager steven miller was great to deal with, he went out of his way to make sure we were 100 percent happy. more

Editorial review from Citysearch 11/30/2012

fantastic dealership, had a great time and they were very knowlageable more

Editorial review from Citysearch 7/10/2012

Stay away from this dealer! They charged me for work that didn't need to be done. Over $1000.00, I learned that there are no code(s) or ways to tell that the repairs I paid for were necessary, but they presented it, as if it was vital to my car being driven. When I confronted them, they did nothing to make good. The management couldn't be worse. I've never had a car dealer rip me off like this in my entire life. They should be run out of business. more

Dishonest 5/10/2012

BEWARE!!!! Never been screwed over more by a car dealership. Bought a used car from them in December under the condition that they would do some body work repairs and give me a rental car during those repairs. Now they are telling me that they will not honor their commitment. No explanation why. Just flat out telling me they are not going to honor the deal that was made when I purchased the car. The agreement we made was in writing and everything. I m now considering legal action more

Best Customer Service! 2/27/2011

The customer service I've received at Keffer VW by Mike Smith has been nothing short of amazing! It's nice to know there are still honest people in the car business! Ask for Mike Smith if your car needs to be fixed! more

Buyer Beware #2 4/7/2010

I agree with Buyer Beware below! I purchased New Beetle Convertible with full-extended warrantee. I have a baby, and I want a bigger car. One of the finance manager (Mr. Rudy) offers that they will purchase back my convertible with a refund on my warrantee and low very low interest if I purchase their SUV. I agree sell my car to them with cheaper price and purchase a SUV. The interest is not low than I expected, but I never got a refund back on my warrantee. Every time I call him, he told me that he’s working on my case and he will call me back in 5 minutes. I never receive a call from him… … I love VW, but I don't like lousy/liar. more
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Owner Message
  • Volkswagen is one of the world's largest automakers, and Keffer Volkswagen is proud to be a part of that legacy. We are a Volkswagen dealership serving Huntersville, NC, and we are dedicated to providing our customers with the best possible experience. Whether you're looking for a new Volkswagen or a quality used car, we'll help you find the perfect vehicle for your needs. We also offer a state-of-the-art service center, where our certified technicians can take care of all your maintenance and repair needs. Plus, we have a wide selection of genuine Volkswagen parts and accessories to choose from. Visit us today and see why Keffer Volkswagen is the best place to buy or service your Volkswagen.

Additional information
  • Hours: Mon 08:00pm-09:00am, Tue 08:00pm-09:00am, Wed 08:00pm-09:00am, Thu 08:00pm-09:00am, Fri 08:00pm-09:00am, Sat 07:00pm-09:00am
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