Kay's Bridal Boutique

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21120 Redwood Rd (at Serving Castro Valley & the entire Bay Area)
Castro Valley, CA 94546

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(510) 538-2136
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Main categories:

Apparel

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Women's Clothing

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Weddings

Related categories:

Retail Shopping

,

Events

Reviews
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Best

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This bridal shop has a good selection of nice dresses. However the staff was not overly friendly. The thing I disliked the most was that after you try on dresses they tell you tha...

Good Selection, Bad Bad Customer Service! 4/5/2007

This bridal shop has a good selection of nice dresses. However the staff was not overly friendly. The thing I disliked the most was that after you try on dresses they tell you that you get 10% off a dress....but only if you put your deposit down that same day. I don't think it is very professional to try to pressure a bride into buying a dress without giving her time to think about it....especially for something as special as your bridal gown. Once I put down my deposit but then decided against the dress I had to use my deposit for store credit for another item. Once I wasn't buying a dress from them (I ended up using the deposit to buy shoes) they were extremely nasty and very difficult to work with. Overall I wouldn't recommend this shop to anyone. more

do not buy here! 4/23/2006

Bad service, impolite sales people and management is not accomodating! I purchased my wedding gown and the day i scheduled for my fitting..dress is not ready esp., the extra beading they add on dress. (Worst case my fiance saw the dress as he picked it up). Specifically ask them not to use a clear or see thru garment bag so my fiance will not see. I wanted to do a final fitting but beading and alterations not done on time! Do not buy! You will regret! The dress and veil were wrinkled upon pick up time! BAD BAD BAD! more
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Owner Message
  • Kay s Bridal has been turning dreams into reality since 1939. We are a stylish bridal salon offering friendly and caring service, which results in a positive personal experience for the bride. Here at Kay's Bridal, we believe the process leading up to your 'big day' should be as fun and as stress-free as possible.. Wedding Dresses,Wedding Gowns,Bridesmaids Dresses,Bridesmaids Gowns,Mother of the Bride Dresses,Mother of the Bride Gowns,Flower Girl Dresses,Flower Girl Gowns,Prom Dresses

Additional information
  • Hours: Mon Closed ; Tue 11am-7pm ; Wed 11am-5pm ; Thu 11am-5pm ; Fri 11am-7pm ; Sat 10am-5pm ; Sun Closed
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