Our first experience with using propane began three years ago when we moved to our current home. Kaw Valley was the propane company the previous homeowners used and we just kept them. Big mistake. Their customer service is horrible; they act like they just don't care at all about the customer. Not one bit. The person who answers the phone is always grumpy, short and rude. Ask her a question and you won't get an answer, but lots of excuses. We've switched to Propane Central and coulnd't be happier. The two companies are like night and day!
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