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Diagnostic/service fee is $60, which is waived toward the repair. ($125 diagnostic fee Only for Sub-Zero and Viking appliances) We don't diagnose over the phone. We don't sell parts. We service in Katy and surrounding areas. We are known for providing high quality repair service at an affordable price. We provide our clients a warranty on all labor performed by us. All Appliance Service is a reliable, honest and professional company dedicated to provide all of our clients the best service possible. We guarantee a professional, friendly service from local repairmen you can trust. All Appliance Service technicians are thoroughly screened and extensively trained. We do not sell parts without service. We do not do repairs on commercial appliances