Katie Pikkarainen was my agent for a very short time as well as my landlord. She provided the worst customer service I have ever had from an insurance company. She did not return phone calls and didn't really seem to know much about insurance at all. Then when my apartment flooded (the apartment I rented from her and her husband) with sewage backup from all of the other units, full of feces, urine and other sewage, not only did she not advise me as my agent should have done, but also as my landlord she nor her husband offered to help clean up the mess, or have the carpet professionally cleaned or replaced. She and her husband ""didn't have time."" I walked in sewage for 8 days before they even came out to the apartment. The only reason they finally came out was because I became angry that they were doing nothing. When I was finally forced to move out because of the smell, mold, dried feces, chipping paint and many other issues, she had her lawyer start harassing me. And the saga continues. This woman won't be happy until she destroys me financially and every other way possible. I would never recommend her to anyone. She is despicable!
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