This store totally came through for me. I had a destination wedding, and I couldn't find the proper dress. I went shopping at some of the bigger wedding shops like David's for over three hours, and the havoc and lack of customer service at those stores nearly steered me away from dress shopping entirely.
My bridesmaids and I drove past Karen's after our shopping fiasco. With a bit of coercing, I decided to go in and take one last look. Two women greeted us, and I explained generally what I was looking for. The younger woman paused, thought for a moment, and went to the back to grab something. She brought out the perfect dress in the exact size I was looking for. The only alterations I needed were basic hemming. It was honestly the best experience in shopping for items for my wedding! The whole process took maybe fifteen minutes, and my altered dress was ready to go after a few weeks. My bridesmaids were able to find their dresses as well, and the girls at Karen's gave them the same personalized service that I received. Everything was quick and painless, and we actually enjoyed the dress shopping experience.
Smaller shops like Karen's are the way to go when shopping for your dress! They actually listen and deliver what you're looking for, and their prices are great.
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