Kaempf, Michael J, Md - Urology Clinic

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1130 NW 22ND Ave Ste 535
Portland, OR 97210

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(503) 274-4999
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Best

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Worst

Very dissatisfied with experience. Lost my message when I called in about an infection -- I waited til 3 to call them back to find out that message had been lost. Neglected to c...

Finding new clinic 8/6/2008

Very dissatisfied with experience. Lost my message when I called in about an infection -- I waited til 3 to call them back to find out that message had been lost. Neglected to call in prescription for me when I was leaving town the next day. Was in an emergency situation when out of town and told I needed surgery and was not allowed to speak to a doctor on a Saturday. Failed to diagnose problem which resulted in emergency situation out of town and resulting surgery done out of town. Needless to say, I am going elsewhere. Pros: Timely Cons: Missed diagnosis, poor customer service, unavailability more

Not thrilled with communications about condition OR proposed surgery. Also not easy to reach by phone. 6/25/2008

Much of the surgery for this Good Samaritan neighbor is miles away at Emmanuel Hospital. The scheduling people are more difficult to reach than the office. My surgeon has been not very communicative.I will probably cancel the surgery and seek help elsewhere at a later date. 3 stars-they seem competent but I have misgivings. Cons: Very poor communications. Rush to surgery. more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Visa, Master Card
  • Neighborhoods: Neighbors West - Northwest, Northwest District
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