KIRKWOOD AUTO CTR

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4913 KIRKWOOD HWY
Wilmington, DE 19808

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(302) 304-8896
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Main categories:

Oil Change

Related categories:

Automotive

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Auto Repair & Service

Reviews
( 385 )
( 204 )
( 7 )
( 8 )
( 1 )

Best

Not only does Kirkwood Auto do a great job taking care of my car, their service advisors always take lots of time to explain to me what they've done, what they've found and what I...

Worst

I've been here a few times now, and I like the level of service they provide - friendly, prompt and thorough. However, they are dealer-level expensive. My latest visit confirmed -...

Excellent Service 3/8/2011

This is the only shop I have ever used for the last 19 years and the one I recommend to all! more

very professional 3/8/2011

My friend Michele Pepe referred me to your center. I was pleasantly surprise. The facility is clean and employees are very friendly. They use the customers name and smile. I will refer you to my friends and family. more

Replaced rusted brake lines 3/4/2011

Problem was corrected, work was done in a timely fashion. Shuttle service provided. Very happy with service. more

Awesome!!! 3/4/2011

Good stuff - great service and attitude; Done in a timley fashion! more

Continue excellence 3/4/2011

My experiences with Kirkwood Auto have been consistently positive. more

Oil Change 3/3/2011

Oil change done on schedule as promised more

FX35 Exhaust Problem 3/1/2011

Tell Christopher that all my car needed was a re-connect where it separated cost $80 at Meinke vs $1,200 for a new muffler and pipe. I was told this is a common problem! more

Good 3/1/2011

The servie is great, but coupons were useless with the exception of $10 off for oil change and tire rotation. I got all of the 50,000 mile services recommended by the rep, yet the coupoin was for 30, 60, or 90,000 miles only. It just felt a "little" deceptive. more

good, as usual 3/1/2011

staff was knowledgeble, curteous, friendly, on-time and on estimate. more

Very Professional 3/1/2011

From check-in to paying the invoice, the staff at Kirkwood were true professionals and you can tell they really care about the customer. more

Professional, respectful, 2/28/2011

As a single female and not mechanically inclined, at least with cars, I am particularly wary about car service centers. I have never doubted the honesty and integrity at Kirkwood. They are courteous and respectful. They recommend future maintenance items, but make it a point not to ensure me waiting will not cause my car, or me to be harms way. Unlike other service centers that try to scare you into paying for something that's not needed at the time. While they are a bit more expensive than others, not being ripped off is well, priceless. more

oil change 2/26/2011

Been a customer for 16 yrs---very satisfied more

oil change 2/26/2011

Always good service and friendly personnel more

very good 2/26/2011

The person I spoke to on the phone to make my appointment was very courteous. The work was done quickly and I would recommend them to anyone looking for a car care center. more

THE BEST 2/26/2011

What a great experience. timely, not expensive, great staff, etc. more

excellent 2/25/2011

My car is 8 years old. I am always confident that Kirkwood Auto will tell me what it needs so that I can keep it running great. All the employees are very helpful and knowledgable. I am always very satisfied with the service I receive. more

Excellent 2/25/2011

The staff was courteous and efficient, I felt if there were any issues that the mechanics would have advised me. I feel the service was great more

1st class service 2/25/2011

We are very impressed with the way you run your business. You give very personalized service in a genuine manner. We feel as though you truly care about your customers and their needs without taking advantage or misrepresenting anything. Thank you for your continued excellent service. more

oil change 2/24/2011

on time. work as expected. more

Very Good Service 2/24/2011

As a very thorough service. Delivered on time. more
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Owner Message
  • At Kirkwood Auto Center, our clients are the focal point. We want to make sure that every person that steps into our facility is treated with warmth and transparency. We want to treat you like family, and this approach is why our AAA Approved facility has proudly served the community for over 40 years. We’ve also been recognized by the Reader’s Choice Awards for “Best Auto Repair and Tire Center” in Wilmington, Delaware! We offer a full suite of auto services, which are performed with high-quality components and tools, to all makes and models. This includes general repair, preventative maintenance, engine light diagnosis, brake repair, wheel alignment, transmission repair, and more! We offer the best payment plan in the industry, which includes no interest on all purchases over $199. We also have loaner cars and dedicated shuttle service so you can get to your destination while your vehicle is being serviced!

Additional information
  • Hours: Mon 07:00am-06:00pm, Tue 07:00am-06:00pm, Wed 07:00am-06:00pm, Thu 07:00am-06:00pm, Fri 07:00am-06:00pm
  • Payments: Master Card, Visa
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