My friend rents an apartment, and they use KC Johnson for their plumbing. One of the apartments below her had a leak, so the plumber wanted to check my friend's apartment for leaks.
He called my friend up, but she missed the call because she was at work. He told the landlord he had her permission (false), and in the process of checking for leaks (she had none), ruined 2 kitchen towels by using them for something and got grease and dirt all over them, and tracked mud across her expensive new rug.
She later came home for lunch to find the place looking like this, and called her landlord, not knowing what had happened, having missed the call. Her landlord said it wasn't the first complaint like this they'd had about them, and probably wouldn't use them again. Her co-workers apparently have had problems with this company as well according to her.
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