After I was informed that the service department broke a $182 part on my vehicle they refused to fix it for free or adjust the cost. The service manager treated me with sarcasm and was EXTREMELY rude. Also, I later took my vehicle to another dealership, who told me, and showed me, that the part was not broken at all. Joseph's was just trying to extort money on a warranty job that was free.
Cons: Dishonest, rude service manager.
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