RE: 'wow the owner does like to toot his own horn' & 'are you serious?'
to me, this doesn't sound like tooting his own horn. sounds more pathetic than anything.
i was checking out the reviews because i was thinking of making an appointment. however, after reading the owner's comment on the negative review, i changed my mind. to see him just totally bash the negative reviewer was so unprofessional. it's always nice to see something more like ""i am sorry you had such a bad experience in our salon. we take pride in what we do, which is why so many of our customers come back to us year after year. if we knew the issues you were having, we would have gladly fixed it to your liking."" what a turn off.
gave 3 stars because it was the fairest thing to do. for all i know, they might actually do good work. i guess i will never find out!
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