Thanks so much for another job well done. I don't know if you realize this, but the new water heater I purchased from you and had installed today was a direct result of having Sensible Home Warranty send you to my house 2 months ago to repair our other water heater. Even though I placed that first request for service after 1pm, we were so impressed with your immediate telephone response (less than 2 hours) and your next day (actually 8am the next day) repair. Needless to say, that is why we called for your firm by name, and asked you to assign Rick again to service our needs this time when we knew we needed help with a costly, non-warrantied replacement of our second unit. Thanks again for your promptness and professionalism.
Regards,
Christina Diaz
Christina B. Diaz-Castellanos
HIT Strategist/CEO
more