around 5pm, I called the John Michael Photography 1-800 phone number and made an appointment at the John Michael Photography for 7:30 p.m. that evening. When I arrived at 7:25, the only photographer was with a group in the camera room. There was no one in the waiting area or reception desk. I waited 15 minutes before the photographer came out of the camera room to see what I wanted. I told her I had an appointment. She seemed irritated and said that it wasn't on her schedule but when she checked the computer she did find my appointment. I had to wait another 15 minutes before she was ready to photograph my daughter. But the pictures turned out very nice.
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