I got my state inspection in this place. They charged $30. I found out that since I am in Chatham county and it doesn't require emission testing, just inspection. I didn't see them hook anything up for the emission test so I think they knew that. I called and talked to Steven who stated that he is the manager. I asked for a refund for the emission. He is saying that I have to bring the paperwork to his place so he can see what is going on. He can easily pull up all the info on his system but he wants me to drive over there again for their mistake! Yeah, I won't be going to this place again for anything.
****** Update *****
Called Citi credit card and disputed the charge and they gave me credit on the spot! Yeah, I guess even Citi knows that this Jiffy Lube tries to scam people and try to make your work to get your money back. I say scam because Steven could have done little work and I would have walked away happy but the way he sounded on the phone, he was trying to make it hard so that I would just give up. VERY POOR service by Steven who supposed to be a manager.......Please note that the technician who did the inspection did it quickly and efficiently but the person who came and checked me out was a different person. Be aware of dealing with the manager who is running this place. Good luck everyone!
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