Horrible jeweler ! NEVER will I trust them (Ulysis or Joe) with any of my jewelry again.
A pathetic excuse for a company, that should not be dealing with the public. Dishonest, Overpriced, would they not even try and Rectify their issue and mistake! I would never recommend them to anyone! I brought a custom made engagement ring to them for sizing along with a soldered band attached. My instructions were explicit and in writing! This set was to have been sized and spot welded together so that in future I could have them separated. On its return, the ring was not soldered as requested but the entire bands were made into one solid piece as if the band was not indeed sized but stretched out instead ! The resulting bands were substantially thinner and the initial integrity of the ring instead of the substantial piece it was, was now ruined. When complaining about such shoddy work and the blatant disregard and cutting comers, $275.00 later I was upset and they did not try to even rectify the issue. I was told that if this was what I wanted I should have been clear, how in writing and with former pictures!!!!! Could I have been MORE clear! Horrible experience and horrible company! If they were registered with BB they would get an F!
more