Jewell Roofing & Gutters LLC

I chose Jewell Roofing to install my new roof and I am so glad I did. I received excellent customer service from the office, salesman, roofing supervisor and crew. My roof looks great and I will recommend Jewell Roofing to anyone. more

While I don't have enough room to provide a play by play account of my experience, the executive summary is as follows: Pros: null Cons: null more

I cannot keep this to myself. You don't find this kind of customer service now a days. I am 77 years old senior citizen and called on Jewell Roofing for a gutter quote. They came out when promised, with a good price and I signed the contract. Jewell Roofing & Gutters did the job and my gutters look great. I had a personal issue that came up and I was not able to pay as I had agreed. This company had compassion for my situation and let me make payments, interest free!! In my book, this is a top-notch company that cares about you, not just the job. more

We called these people for an estimate on doing a roof repair (not a replacement). The receptionist said (with a very bored sounding tone of voice) she would have someone come out to meet with us, but she did not say when. Three days later someone rang our doorbell, the man was there perhaps three minutes (he never went up on the roof) and said he could not actually give us the estimate only the boss could. He said we would receive an email with the estimate tomorrow. A week went by and no estimate. I called, the same receptionist (again, sounding as though she could care less) put me on hold for quite a while and then said she had it right there. She said I would have the email within half an hour. Four hours later I finally received the email. more