I booked a flight yesterday for an emergency trip due to the death of a family member on Flight # 506 Fort Lauderdale to Newark NJ on 10/08/2010. I booked the flight accordingly and paid an extra $200 than all of the other competitors because of the time frame. When we showed up to the Airport the flight was running an hour behind schedule and therefore was making us an HOUR late to the Funeral of a loved one. I was livid and am still extremely upset that I thought I chose the right airline and paid more than any other only because for the time frame and it ended up being worse because now not only will she be late to a funeral but someone has to go pick her up and miss part of the funeral themselves! This is a huge error. We booked the flight about 15 hours before and to have an hour delay is absurd. I am looking for a refund for the delay. We could have made some other arrangements and flew her up there for only $300. Where as I payed $522.
more