I bought a used vehicle from Jerry Seiner Kia 2 years ago it was a good experience. I recently went to trade my car in and was shocked to learn that my car had frame damage on the passenger side and the hood and the front fender on the same side had been replaced. Which I was never told about when I bought the car. So imagine the shock to me when I leaned this from Car Max seeing how I was never told by Jerry Seiner about any of this. I took my car back to Jerry Seiner to discuss this issue upon arrival I explained the situation and they seemed more than willing to help. Little did I know that they would help as long as it benefited them they offered to take my vehicle for what I owed as long as I bought my new car from them I didn’t see any issue with this, but there was a catch they were not flexible on price at all and continued to try and pressure me into a vehicle I didn’t want or need. After finally finding a vehicle that fit my needs and budget they told me that they would set it aside so I could look at it after work only to be called 5 min before I was to leave to tell me they couldn’t find the vehicle it went missing. I found out later that they sent it to auction after I had spoken with them about looking at it. They wouldn’t work with on price because as they put it they needed to make up for the lose they would take on taking my vehicle in on trade, you know the one that they shouldn’t have sold me in the first place as one salesman put it. I didn’t feel any real effort was made to fix the wrong that was done but that’s ok I’ll never be purchasing a vehicle from Jerry Seiner and will tell I meet and know to stay clear of this shady dealer. I guess I better start checking the frame from now on when buying a new vehicle.
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