NEVER USE JAY'S LIMO SERVICE! EVER!!!!!!!! THEY DID NOT SHOW UP AND LIED SAYING THAT THEY WOULD BE THERE LATE BECAUSE THERE WAS AN ACCIDENT ON THE HIGHWAY AND THE LIMO WAS DETOURED. WE WAITED OVER 1 HOUR BEFORE THEY RETURNED OUR REPEATED CALLS. THE NEXT CRAZY STORY THEY TOLD US WAS NOW THE LIMO HAD GOTTEN IN AN ACCIDENT. EITHER THEY HAVE THE WORLD'S WORST LUCK OR THEY ARE THE WORLD'S WORST LIARS. COMMON SENSE TELLS YOU THE LATTER. SO THE LIMO NEVER SHOWED UP AND JUST ABOUT RUINED OUR WEDDING DAY. WE HAVE YET TO RECEIVE AN APOLOGY OR A FULL REFUND. NOT EXACTLY CUSTOMER SERVICE AT IT'S BEST. JUST A FRIENDLY WARNING TO ALL: DO YOUR HOMEWORK AND NEVER USE JAY'S LIMO SERVICE.
Cons: Didn't show - Unresponsive to repeated phone calls - Horrible, unprofessional, and unfriendly to deal with
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