Jasen's Fine Furniture

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27603 Gratiot Ave.
Fraser, MI 48026

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(586) 777-1717
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I am extremely disappointed in the response (or lack thereof) from Jasen's regarding a chair I bought there. The first time we had the chair cleaned, two seams on the arms fell a...

Terrible Customer Service 3/17/2009

I am extremely disappointed in the response (or lack thereof) from Jasen's regarding a chair I bought there. The first time we had the chair cleaned, two seams on the arms fell apart. On the phone, their rep admitted that this should not have happened but they said that the manufacturer indicated that the chair was no longer under warranty, (by two months). I contacted the manufacturer who indicated that Jasen's should be able to help me. Instead, they indicated that they could be of no service and that they would no longer take my calls. This was the response before I even had a chance to get combative! It was a horrible response to a relatively small matter that could have been worked out. They definitely lost this customer! more
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Furniture 7/27/2005

Nice Furniture is what you find here. They offer brand name furniture. They have a wide variety of different styles to choose from. They have sofas, love seats, chairs, ottomans and end tables. They have a beautiful bedroom sets, entertainment centers and oh, the cedar chests are just gorgeous. The sales people are friendly and very helpful. more
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