Jared Galleria Of Jewelry

I have been to Jared's about 6 times in the past 2 years. Every time I have visited the store, I have been greeted by courteous staff and treated with kindness and respect. One time, I brought in a watch but they were unable resolve the issue. Nevertheless, I left knowing that I would go back in the future, which I have done. I'm so pleased with the staff that I felt compelled to write a review and encourage everyone to visit Jared's should they ever need jewelry, watches, or other accessories. more

I dont appreciate the way your tlkin about them because they have some of the nicest jewelry. And yea you should have got the warranty because jewelry can get messed up no matter how expensive. So quit ya complaining more

I bought my daughter an ankle bracelet and a pair of earrings for a total of $500. Within weeks, the ankle bracelet fell apart and they claimed that since we didn't buy an ""extended warranty"" (on jewelry? come on!) they were not responsible. After paying to fix it twice, the ankle bracelet fell into pieces and they did nothing. The earrings, which she has worn a total of 10 times, lost diamonds the first time she wore them; they wanted to charge her to fix them. The diamonds fell out again, and after constant arguments with the rude and obnoxious salespeople and supposed ""manager"" who sounds like a flunky, they fixed it as if they were doing us a favor. The earrings were fixed four times in a year and finally fell apart. They are totally rude, could care less, and refuse to give us a credit -- only say (again after hours of arguments with a bunch of morons) that ""jewelry is delicate and we should have bought the warranty."" Yes, jewelry that is made like garbage certainly is delicate. I am pursuing this with customer service and consumer affairs and will go as high as I have to. They shouldn't be in business with their seedy merchandise and worse customer service. Cons: Cheaply made overpriced merchandise; rude salespeople; non-existent customer service more