I called in to book a dental appointment for a routine teeth checkup/cleanse. I was told to come in now since there is nobody waiting in the clinic. I even asked if she can check my file to see if my insurance is good. But she said not to worry and just come in. After closing shop I came in to the clinic, but there was nobody at the front desk. I waited for about half an hour and then knocked at the doctor's door. Finally the front desk lady emerged from the door and proceeded to process my card. At the moment I thought all was good until she said that the system is down for your insurance and so we can't verify your insurance. Now I'm usually a calm person. But they didn't even have the decency to say sorry for all the time and lost business from my shop. No wonder why there is nobody at the clinic.
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