James came to our townhome to do an emergency carpet repair just days before Christmas. We had started the project ourselves and, after realizing that we didn't have the proper equipment, we had panicked because we had company arriving on Christmas Eve (just 2 days away)! James came out on a Wed night at 8 PM and stayed until the job was done (12 AM). Despite the late hour, he was very thorough and he made sure that we were satisfied every step of the way. I also noticed that he stuck by his phone quote even though I know the job took longer than expected. I thought that was very classy and I plan to call him for larger jobs in the future. I highly recommend James for all types of carpet installation and repair jobs!!!
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