JOANN Fabric and Crafts

It seems as tho these employees hate having to answer any questions or to assist you??? Why do they not get any training. I was there to buy a selhealing cuttin board. When I questioned the clerk where they were she just made a motion with her head over there!! After finding them (no help from her) I informed her it didn't say self healing and I already had one just like that........As she tossed her head and rudely said ""well I have had the same mat for 5 years and it works just fine........Needless to say that was a lost sale. On another accassion I ask the clerk if they carried Ombre fabric, she acted as tho I had committed a cardinal sin, saying if we have that it would be out there!! Motioning to all the fabric in the store, Please I am an elderly lady, don't get around too well so my therapy is sewing, making quilts and quillos for the needy....A little kindness and respect. more

The fabric selection is not bad and the ladies who work there are nice and friendly.. but this morning i had a weird experienced in Jo-ann store. since they always give away the coupon, so people go there eager to take advantage of the coupon. this morning one lady went through my coupon paper without permission , accusing me took her coupon, she said it's missing ... i think it was rude the way she just did ... and long after that , there is another lady came to me and asked me and did the same thing, checking my paper ... weird, what is going on !!! and beside, there is a lot coupons by the front door for the customer to use it ... DAA more

They have a good selection of fabric how ever the store is always a mess not organized well or things put away at all.. I actually only go there when I really need something now. PROS: good selection of fabric CONS: not a very organized store more