I give a one star because after spending 15k I would expect a company to call or e-mail back after many attempts at communication... but no. There is only silence despite one of our trees dying in the warranty time period and a promise to finish sealing our patio - we get no communication back. I even asked them how they can ignore customers and of course they didn't respond to that either. I was duped into thinking Dean and Josh provided great customer service because in fact it is the worst I have ever experienced. Once they get the $ - poof - don't expect to see them or hear from them again. Very disapointing but the actual project they did initially was great... but MANY false promises along the way. Just protect yourself if you go with them and know what you are getting into.
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