I came to J & J Mower to pick up my lawnmower today, just like I have done every year for the last 5 years. What I witnessed in the store today shocked me. There was a customer there that was complaining, very rudely, about a repair. He was so nasty to the lady waiting on him that I was shocked. Every year when I drop my mower off for service I am told what the service will cost and that the price is plus parts. I am sure I am not the only person that is told this. Sometimes my parts are a spark plug and filter, I have needed a blade twice, and last year I needed a carb. I have never failed to leave the store with my mower running like the day I purchased it and it is also washed. I wanted to take the time to thank the personnel at the store for years of good service. I have in the past and I will continue to recommend this shop to my friends and neighbors.
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