J.D. Floor Store

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1901 NW Cary Pkwy Ste 102 (at North of intersection of Cary Parkway and Chapel Hill)
Morrisville, NC 27560

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(919) 345-7224
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Main categories:

Flooring Contractors

Related categories:

Home & Garden

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Floors

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J.D. Floor Store - Morrisville, NC
J.D. Floor Store - Morrisville, NC
J.D. Floor Store - Morrisville, NC
J.D. Floor Store - Morrisville, NC
J.D. Floor Store - Morrisville, NC
J.D. Floor Store - Morrisville, NC
J.D. Floor Store - Morrisville, NC
J.D. Floor Store - Morrisville, NC
J.D. Floor Store - Morrisville, NC
J.D. Floor Store - Morrisville, NC
J.D. Floor Store - Morrisville, NC
J.D. Floor Store - Morrisville, NC
J.D. Floor Store - Morrisville, NC
J.D. Floor Store - Morrisville, NC
Reviews
( 4 )
( 1 )
( 0 )
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( 3 )

Best

Great craftsmanship, finish crew was very meticulous. Colin was very knowledgeable & attentive to our needs. He treated our house as his own.

Worst

My experience with JD Floor Store was worse than bad. These guys started out great, giving me good ideas for upgrading my floors, but they quickly stopped being so helpful and ...

Very knowledgeable. . . 11/7/2011

Great craftsmanship, finish crew was very meticulous. Colin was very knowledgeable & attentive to our needs. He treated our house as his own. more
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Great Experience! 11/4/2011

We are very impressed with the quality of the work and the customer service FAR exceeded our expectations. Props to Ernesto & crew for an exemplary job well done. more
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Shameful 7/11/2011

My experience with JD Floor Store was worse than bad. These guys started out great, giving me good ideas for upgrading my floors, but they quickly stopped being so helpful and professional. First, they promised a job estimate in 24 hours and a week later I'm emailing to ask where the estimate is. (I was told the guy had been on vacation: great customer service). Then, they promised to get me samples for a flooring style they recommended but never did --I ended up ordering the sample on my own online. Next, when they came out to do part I of the job they had the wrong size materials (probably because the night before the job they called me to say they can't find the dimensions for my floors and asked me to measure for the floors for them! ) For part II of the job they call to say materials aren't in and they can't do the job as planned, and then call the next scheduled day to say the same. (yes, postponed me twice in a row.) Finally, they come to do the job and I find out that the guy they sent to do it sent another guy and the JD Floor Store folks had no idea AND didn't act concerned when they found out their guy sent another guy. The icing on the cake: within 24 hours my newly installed vinyl floors are peeling up at the edges. They kept backburnering me, telling me that they would have to find a time when they could send someone out and it was always late in the evening (after 6 ---the guy showed up at 8 PM one night) or early morning (around 7 AM. Great customer service. ANd the guy who came to fix the problem had to come out 3 different times before he got it right. I am seeing more areas on my floors that are coming up but I've let things go with them. Not worth my time anymore. I can't recommend them. more
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Superior Service and Price 3/8/2011

I contracted JD Floor Store to do a restoration project on my laminate hardwood floors in my townhouse in North Raleigh. John got out the next morning to give me a price quote and had his crew on the job the very next day. The turn around time/quality of the job/and price were excellent. John continued to stay in touch with me to make sure I was satisfied with the job and his crew even came back to do some touch up ensure my satisfaction. Met and exceeded all of my expectations! I strongly recommend this company! more
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Did not meet expectations 1/23/2011

These guys came on with an excellant sales pitch, made claims and promises to get the sale, then delivered mediocre results. I had a call back to get some very visible seams fixed and was assured that the seams would be redone. The installer showed up with a pair of trim scissors and without even making an assessment of the issue first, attempted to trim the carpet to solved the problem. Needless to say I still have the problem. I got a follow-up call from the salesman a few days after the "trim" guy showed up and when I told him what was done once again a promise was made that it would be fixed even if a new section of carpet had to be ordered and reinstalled. Well, that was over a month ago with no further follow-up (another broken promise). My conclusion is that these guys value getting paid above making a good reputation for themselves. I will not be using them again and will not recommend them either. more
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Best decision I could have made! 9/13/2010

I needed carpet for a basement apartment. Not only did JD Flooring find the right carpet for me, the gave me an awesome price. Little did i know the person who helped me with the delivery of the carpet was the owner of the company! If you have flooring needs, you would be doing yourself a tremendous favor to check these folks out! Their knowledgeable and friendly staff will help you meet all of your flooring needs. I will be a repeat customer. more
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JD Hardwood flooring 4/8/2010

I was having difficulty finding the correct stain color to use in our home.. I was trying to match the existing wood tones. After finding JD Hardwood flooring, the owner John brought his staff to my home and stayed for over 2 hours mixing different stain colors together to come up with the right match. I had most rooms in the house installed with hardwood. The installers showed up and got the job done very efficiently... There must have been 10 workers here pounding away. The staining process went without a hitch and the color is beautiful, very very satisfied. The biggest advantage was that they sent over 3 women included in the price to help me dust all of the walls in the house. No matter who says that they have a 'dust free' system, they can't keep the dust down. You WILL have a house full of sawdust so what a blessing it was to have help with the clean up !! The slats have popped over the winter and quite a few have separated. This is normal the first couple of years with a new wood floor due to humidity changes. I've experienced this effect in the past. I called John a couple of months ago, he immediately came out and filled the spaces with wood filler. He said to call him again in the spring so that he can re -evaluate it and replace some of the slats if needed. I trust that he will do what he says. Pros: Work was great and very helpful crew Cons: wood slats have separated more
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Very Disappointed 11/16/2009

I have worked for local builders for years in this area and had very specific flooring I wanted for my home. JD Flooring agreed to install my floors and install oak stairs... Some of the job was part of an insurance claim but the majority of it was additional work I wanted done. The expensive flooring, was mostly "floated", and in some places nailed down even though John assured me he could do these specific floors... he didnt know anything about the manufacturer's suggested installation. Two seperate crews did the installations, I had Ron and another guy call me to try to resolve issues during the installation like the uneven stain on my stairs and the shoe mold... so now a year later my floor pops and cracks. The most upsetting thing is I paid for the flooring separately and it was expensive and I asked repeatedly that the left over materials be left behind.... just in case. They took a case unused and 1/2 box that I had but aside when they left and promised to return, then told me I had to buy back the unused box ... and then never showed up to resolve the floor popping. Cons: didnt meet expectations more
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Additional information
  • Hours: Monday - Friday 8AM - 5pm Saturday Noon- 5PM
  • Neighborhoods: North, Arbor Creek
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