We have bought at least a few used appliances from J & R, first having them recommended to us. They are a small store and very personable. You get a lot of personal attention when you go in to make a purchase. The small staff is very knowledgeable.\r
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We have also had their service workers to the house for repairs (even when we decided to buy a new washer instead of used!). The person who has come to our house has been very nice and knows what he is doing. And their service prices are much cheaper than calling someone like Sears.
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