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J P Importz

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3521 Security St Ste 101
Garland, TX 75042

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(214) 221-3135
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Best

Superb and HONEST service! We recently moved to the DFW area and needed extensive work done on a 1992 Lexus SC400. After some online research, I decided to give Jason a call. I...

Worst

JP Imortz JPimportz Pros: Innovative way to attract customer Cons: high price

The Toyota and Lexus Auto repair specialists! Really! 4/11/2008

Have you been to jp importz yet? They are the nicest people! This Lexus and Toyota shop actually does specialize in Toyotas and Lexus cars, they don?t just SAY they do. Located in Garland, it really isn?t very much of a drive from Dallas or Plano if you own a Lexus or Toyota and care about who works on your car. Coming here for the first time , I found them from their first time customer oil change offer they have for $10.00. This was a great way to find out what they are like without spending a lot of money as well. ( make sure you mention citysearch to get the $10.00 oil change offer) . The office staff is very friendly, the mechanic was VERY knowledgeable about my car and actually races cars as a hobby, so if you need chroming done for your hot rod they can help you with that too. Remember that they Specialize in Lexus and Toyotas, but can work on other cars as well. Take the extra 10 min drive from Plano or Dallas to get to this Toyota / Lexus specialty repair shop. It?s worth the drive. Pros: They give you a nice loaner if your repair is going to be over 3 hours! Wow! more

Impressive service 2/9/2008

This has to be the cleanest garage i have ever seen, no grease, no mess, cleaner than a show room, heck cleaner than my living room. But that is not why i went there. I was trying to find a garage that would fix the servo in my lexus, so i called around, the only place that knew what it was, and told me OVER THE FHONE how much it will be, and agreed to make an appointment with me, was JP importz, no one else would tell me how much ""we have to see it first"" no one would agree to look at it while i was there"" drop it off in the mrning we will call just as soon as we can get to it "" . I took my car in to JP the Mechanic looked at it and then would you belive he took me to the car to show me what was wrong with it and what part we needed to order? he said when he gets the servo,,they will call me and i can bring it in, and that it should not take more than 90 mins to fix. so the lady in the office ( i think his wife) called me that same day, she was sweet and friendly , told me she got the part in ( yes, they got the part the same day) and i made an appointment to bring it in the next day ( like you would make at a salon for a cut...xept the mechanic was running on time !) i waited in a room that has a window that looks into the shop and garage, i can see him wrking on my car, as i wrkd on my lap top. in about 50 min he was done, and for all this i paid less than half what the dealer wanted, and it hardly took much of my day at all. I can't be more happy with my car now, gonna take it in for service, its time, and am happy to say it will cost a fraction of what the dealer is asking. Try them, they are good people. Pros: honest clean on time. Cons: none that i can think of. more

Best Lexus Repair in Dallas Plano area!! Dealer Alternative!!!! 8/31/2006

My mom has a IS300 Lexus. Dealership quoted $1,200 for repairs. JPI did the work she needed for $289 Pros: Free Loaner Car when service took more then 3 hours. Cleaned car too!!! Cons: Distance from me. more
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