My experience at IVY spa wasn't very positive. My main concern was with the cleanliness of the locker room and shower area. I was DISGUSTED with how much hair there was (in addition to used razors, glasses, etc.). I brought up this issue with a management few days later and I was appalled by comments that were made. How can you excuse the fact that the spa is dirty? Or that the door in the steam room wouldn't close letting the hot air out? Or that towels were not restocked in the locker room? In addition, they offered us a $16 refund on $250+ services. As a business owner I would be embarrassed to offer such a compensation to my clients. Save yourself from a bad experience! There are much better spas in town!
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