I've recently been introduced to Its a Wrap. This business is rarely busy, but the food is good and affordable. My complaint is in regards to the unfriendly staff that works there on a daily basis. The same lady appears at the counter everytime I have been into the business. The blonde haired woman who waited on me at the counter appeared overtly agitated. She was extremely rude to me, and then to the customers behind me. I then overheard her speaking about customers in a very loud manner. She should not be the front person in a restaurant business. I also overheard her complaining about the owners. I just thought this was unacceptable behavior. I will not be going to Its a Wrap again. Unfortunately, the same woman advised me that the owners are not available to speak with, but I hope this email gets across to the owners that the attitude of their staff members affect THEIR business!!
Pros: good food
Cons: unfriendly rude staff
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