Terrible Service Dept. I emailed them a list of parts that I needed for a moped with the promise that they would get a quote for me in a day or two. I sent them the attachment to an email back in May. It is now July and I have still not received the quote. I have called at least once a week. You will have to beg them to do business with you. I have gotten a price quote from another shop in the meantime. It came in at just over $400. That is an $400 sale that could have been theirs as they are the closest dealer to where I reside and I would have had their shop do the work as well which I am sure would hace been at least another $300 in labor. They lack professionalism and have now lost over $700 in business that just came to them. $700 might not be a huge amount to them but to us customers it is a large amount of money. They are not smart enough to realize that value of a customer and what my future business and positive advertisement could do for their profits in the future, Saddest piece is that I read a web review that said their service was terrible and was giving them the benefit of the doubt. So sad that it was correct. They also must not care enough to look at the web reviews to want to improve on complaints from lost customers....
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