We had been tenants at Springwood Townhouses for 3 years (2014-2017) and recently moved to another city. However during the time we lived here is was a very disappointing and disheartening experience. There were multiple issues regarding the proprietor and his failure to be honest and forthright. While living here we were very good tenants (payment of rent always on time or early, no known complaints from neighboring tenants about us, etc.) and we had issues with: (1) Unlawful entry into ourf apartment without notice; (2) Untimely notice of water bills sometimes being provided 2 bills at one time due to lazy accounting; (3) General unwillingness to meet tenant needs in a timely fashion , We have a family member very allergic to bee venom and the landlord failed to respond to requests for assistance when carpenter wasps invaded the apartment building and the insects were within our light fixtures and walls; (up 4) Inadequate Snow/Ice Removal efforts--if a storm happened on a Friday tenants were expected to simply fend for themselves resulting in an elderly woman falling multiple times and my wife needing to go to the emergency room from an injury due to a fall; (5) the Landlord frequency let his 3 dogs roam freely about the property even though these animals have repeatedly attacked people resulting in falling, bites to tenant pets, small children being menaced; and alleged bites to people; (6) Failures to improve apartment conditions--the pipes would freeze every winter and when complaints came the Landlord simply provided a single, cheap electric space heater to, "thaw the pipes"; (7) Harassment of tenants and guests for "unexplained parking violations"--we received a tow warning because of an exhaust pipe droop from a bracket becoming loose and the landlord stated that it was, "an obviously abandoned car" when the car was appropriately registered and the bracket had been missing for less than 24 hours;(8) Inconsistently enforcement of lease expectations and would target individuals who had apparently some how attained his ire; (9) No notice to tenants regarding the application of poison to the common lawns or the building for extermination purposes--our dog became very ill and required emergency medical treatment; (10) Exceptionally unclean apartment at possession with mold growing on the toilet seats and in the bowl; (11) Failures to provide adequate end of lease documentation--upon move out we were not allowed a walk through with management and never received a check out damage form indicating what was amiss and only a half-assed non detailed list of alleged damages to our apartment totaling approximately $1,100 dollars for smoke damage, apartment cleaning and carpet deodorant-- upon leaving the apartment was cleaned professionally (at our cost) and receipts were provided; (12) Ignoring of all written attempts at communication to discuss the issues presented above and requests for written explanations for the deductions from our security deposit.
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