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Isley L E & Sons Plumbing Inc

5.0
20 reviews
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id: 27281066
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421 Alpha Dr
Westfield, IN 46074

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(317) 420-4006
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Best

Awesome! The Isley guy was on time and terrific! He saved us BIG money and we will always call Isley FOREVER now for all our plumbing needs! He advised how to do our repair muc...

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All reviews seem positive

Editorial review from BirdEye 12/22/2016

Awesome! The Isley guy was on time and terrific! He saved us BIG money and we will always call Isley FOREVER now for all our plumbing needs! He advised how to do our repair much easier than we originally thought. THANKS!! more
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Editorial review from BirdEye 12/2/2016

What a great experience! I have tried for the last few years to get some options for a plumbing issue with no success through different vendors before calling Isley. Isely came and surpassed my expectations. What a great local resource. Thank you. more
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Editorial review from BirdEye 6/14/2016

I had a sump pump emergency this morning and I was on the brink of a flooded basement. As the rain came down and my sump pump well filled to the brim, I called Isley. The receptionist/dispatcher said she would get someone out as soon as she could find an available technician. Jordan and Scott arrived in about 20 minutes later and replaced an old pump that couldn't keep up. They saved the day! I cannot thank them enough for getting here so quickly and working to save my finished basement. The cost was very reasonable and the service was excellent. Without hesitation, I will call Isley in the future. more
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Editorial review from BirdEye 3/14/2016

Thank you for a beautiful job well done!! Shaun was prompt, courteous, and very informative. A real professional. Not only did he install our new toilets and water softener but he actually fixed existing problems in our home! Above and beyond what was called for. A great company, we will use them again and tell friends to do the same. Thank you again, we really couldn't have done this by ourselves!! Great Job!! more
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Editorial review from BirdEye 3/2/2016

They installed new shut off valves on the water lines for the washing machine. Very prompt with appt. time. Nate was outstanding in fixing this issue which was difficult to get to. He was very careful not to tear my vinyl flooring. He did not try to upsell me repairs that were not absolutely necessary. Judy, the person who answered my call to set the appt., understood the urgency of this repair request and gave me a prompt appt. I trust this firm with all my plumbing repairs. more
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Editorial review from BirdEye 1/14/2016

Jordan came out today to unclog a kitchen sink. He was very courteous and professional. I was totally satisfied and would recommend Jordan and Isley Plumbing to anyone. My wife is a Ferguson employee and recommended Isley. more
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Editorial review from BirdEye 12/28/2015

On Nov. 23, 2015, my handyman was working on my kitchen faucet when he ran into an issue he was not trained to handle. Bottom line he could not get the pipe underneath the sink to stop the flowing water. It was panic city. I called Isley and in twenty minutes, they sent their service tech, Rik Hilty. He talked with me and my handyman with calmness and looked at the problem. Then, he fixed it! He also reassured me the problem was not caused by my handyman and explained what had happened. I thought that was very thoughtful and kind of him, because I was wondering. He did not have to say that, and I was glad he did. Isley's prompt and expert handling of this saved my hardwood floor from disaster and allowed us to go on with our scheduled day. Rik was especially appreciated, because of his expertise, calmness, and promptness. Thank you, Isley! more
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Editorial review from BirdEye 12/23/2015

No one likes to have plumbing problems over the holidays, but Rik couldn't have been more pleasant and professional. Even though the job took more time than he anticipated, he did a wonderful job and left the bathroom as clean as he found it (his caulking skills are superb!) more
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Editorial review from BirdEye 9/3/2015

Thank you Isley plumbers! You came out so quickly and really really helped. Rik was terrific and explained everything very well: he was prompt, neat, tidy and smart. more
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Editorial review from BirdEye 8/24/2015

I had a great experience today with your employee Shaun Morris, he answered all my questions about the pump install I will be having done tomorrow. Shaun is working around my work schedule and making this much easier for me. more
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Editorial review from BirdEye 8/24/2015

Shawn is a proficient professional plumber. We actually wait for him to be available to book our appointments. He explains options, technical issues with the install and respects the space. I own a Residential Design Consultant business and find interacting with Shawn a positive experience. His knowledge base is sound, he is upfront with pricing and discusses any issues he may encounter with the job. If I use him for our home, I would most definitely refer him for my clients' needs. more
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Editorial review from BirdEye 8/13/2015

Shaun replaced a damaged gas line. He was on time, called ahead, and completed the work without issue. We will always ask for Shaun when we call L.E. Isley. His workmanship is excellent, and he is always helpful and friendly. more
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Editorial review from BirdEye 8/11/2015

Isley has been our plumber for more than the last 10 years. They arrive promptly at the scheduled time, and their work is reliable and effective. They correct the problems and clean up after themselves. I highly recommend Isley Plumbing. Shaun has been the Isley plumber doing our work the last several times. His work is great! He works quickly, does it properly, and does NOT take short-cuts. His work is reliable and effective. In fact, I now request that that Shaun be the person assigned our job when we have a problem. Most recently Jake accompanied Shaun and helped him. Their work was marvelous. They corrected our problems perfectly! I think (but am not certain) that Jake is being trained. If so, he is very fortunate to have Shaun as his mentor. This experience will prove to be very beneficial to Jake’s career as a plumber. more
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Editorial review from BirdEye 8/8/2015

Rick Hilty installed a new toilet and tub fixtures for me. He is knowledgable, hard working, pleasant, and I trust him. We have always used Isley's for our plumbing needs and have never been disappointed. more
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Editorial review from BirdEye 8/6/2015

L.E. Isley & Sons inspected a partially crushed gas line and removed an unused water line. Everything went great. They were able work me into the schedule the same day even though it wasn't an emergency. The plumbers, Jake L. and Shaun, were professional and thorough. I could tell Shaun really knows his stuff (just as an example, he had the exact water hardness for our area memorized!). He recommended a repair to the gas line that made sense and was more economical than replacing the entire line. He also offered some friendly advice on a couple other plumbing issues. more
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Editorial review from BirdEye 8/4/2015

Shaun called to say he was on his way and was prompt. He was very knowledgable as to our problem. Explained why and what to do to keep drain flowing properly. He completed the process and cleaned up neatly. He was extremely polite and courteous which we appreciated. He even talked to the dog! more
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Editorial review from BirdEye 6/23/2015

We had a problem with a leak coming through the wall that we assumed was from the outside spicket. I called two other plumbers who did not return my call. I asked my BNI friends and Next Door contacts for recommendations. The overwhelming company suggested was Isley. They set an appt for the next day. I discussed possible solutions with the serviceman. While he was at the house, he fixed a dripping faucet and suggested how I could repair my toilet. It was simple. He was great and very helpful. We will only use Isley in the future. Thanks! more
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Editorial review from BirdEye 5/8/2015

I called L.E. Isley & Sons to repair a leak we were having from our upstairs shower. I called on 4/14/15 and was offered an appointment the next day. I scheduled the appointment for 4/16/15 and Dennis arrived within the window of time I was given. He diagnosed the problem as a bad shower drain. The seal around our shower had not been reinforced when it was originally installed and had given away. Water began to leak around the pipe and was coming through our downstairs ceiling. He replaced the drain and reinforced the area to prevent any future problems. Dennis was on time, professional and very helpful in explaining the problem and providing a reasonable quote. I will use L.E. Isley & Sons on any future plumbing issues we might have. more
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Editorial review from BirdEye 2/19/2015

Hands down the best home service provider I have ever used. Extremely prompt, professional, courteous and efficient. It didn't hurt that they charged me about half of what another plumbing company had quoted me. Rick was my technician, and he was outstanding in every regard. The lady who took my call and arranged service was also extremely professional and courteous. Rick arrived 15 minutes after I called! I very strongly recommend this company. more
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Editorial review from BirdEye 10/26/2014

We always appreciate the friendly, professional and timely service we receive from all involved at Isley. You might be able to shop around for a bargain but we always now the job is done right by calling Isley. more
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