Good: Customer focused service and support. A very caring and attentive staff and very knowledgeable and caring attending Vet, Dr. Beede and his attending nurse, Diane. The front desk receptionist were also top notch and very receptive to our concerns about our new puppy that was under the weather, adjusting an appointment time so we could get her into for treatment as a new patient.. Other: We were both impressed with the administrative paperwork and medical information provided for Anni our young yellow lab puppy. Dr. Beede really knows his dogs, especially labs, which he himself owns, which added to our comfort level as new "parents". We were also amazed at the slight of hand shot techniques that kept our puppy focused on treats and not even knowing that she had two shots. That was really comforting as well. So she was not freaked out upon leaving the facility and left a happier puppy..
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