I have to agree with the previous person that gave this company a rating. Supposedly, we were closing escrow last Month. They are not professional and I can't believe how bad they treat their customers. We went there last tuesday to sign documents. Our appointment was 3:45PM. We were driving down from Los Angeles and headed out around 2PM. We got there around 3:35PM with traffic. When I called in, they said the documents were ready to be signed. Then after 45 minutes, the guy walks in and handed us the documents to sign... Nice... Yesterday I was with my insurance company because escrow is asking proof of insurance. We faxed the document around 3:30PM and I called them today, Wednesday 2-25-09 and he told me that he faxed over the proof of insurance to the lender around 5:15PM. I don't understand what happened to the more than 1 hour difference. I bet if the paper can walk to PETER and to his hands so he can fax it over to the bank, it would have... Every week, there is always something that would go wrong with them. The docs were signed last week and it took them 2 days to send it to the lender. As much as possible, avoid these people. Unfortunately for us, the seller choose this escrow company and we didn't know that they were this bad. If you are the buyer, please tell your agent to ask the seller to find another escrow company. If you are the seller, and need to sell the property fast and not waste time and money, find another escrow company....
Cons: Rude people. Bad Experience. always delayed. unprofessional.
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