I was with a party of 6 families looking for a Mom & Pop place to relax with family. No need for luxury, just the basics and clean. This is what I mean by basic.
1.Electricity - Circuit breaker would trip with NOBODY to call to flip the breaker while your food spoiled in the refrigerator or no lights.
2. Water - We had plenty of hot water but the water in one of our showers would not drain so the office handed us a bottle of draino. (didn't work)
3. Air Conditioning - Ours worked
4. Clean towels - Our towel & wash rags were VERY well worn but clean. When we asked for clean towels, we had to wait for them to take our towels and wash,dry and bring them back.
5. Dry room - One of our families had to move rooms 3 times. The second time was because the roof leaked on their bed and luggage. Management did let them use the laundry room marked ""for employees only"" to wash and dry their clothes.
6. Safe - This is not a place for small children, elderly, or physically challenged. Steep steps with loose carpeting, railing loose or missing, questionable electrical issues, etc. The shuffle board patio area is blocked off because of the unsafe railings.
7. Security - Our rooms did not have any type of chain or bar lock for added security at night. Most of the walkways are DARK because the lights do not work or the bulbs have not been replaced. WARNING: LOCK YOUR DOORS ALWAYS! When we were there, a homeless man was living in one of the units (supposedly unknown to the management, which i find hard to believe if they are really managing the property) and was stealing from the guests. He was caught when someone noticed him coming from a room known to be occupied by someone else and they called 911. The man had gone into the room twice while the family of 5 was sleeping. He even stole items from the nightstand between the beds the children were sleeping in. SCARY!!! I am glad we left the next day.
8. Clean - I saved this for last because I could go on for days about this topic. Old-ok, Remodeling-ok, Things well used-ok, Nasty- that is poor management.
Our Room - After it had been ""cleaned"".
1. Empty beer cans in the cabinet
2. Dirty underwear in drawer
3. Chicken bone next to bed
4. No mattress cover on mattress, cover on box springs torn
5. Carpet so nasty, your feet would turn black just walking across it with dry feet.
We immediately went to the store for cleaners to spend our first hours in Florida, scrubing our room, as did the other 5 families with us. Some of their room experiences were worse than ours.
Outside.
Peeling paint. Stains, Cigarette butts EVERYWHERE, loose carpet, construction barrier fencing, trash.
Management did give our party one night free and gave our cleaning deposit back. They refused to refund our entire week, so most in our party were financially unable to lose that much money to go stay somewhere else. The management was friendly but after hours, you are on your own.
THIS IS NOT A MOM & POP PLACE. IT IS OWNED
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