The receptionist was super friendly, I agree that the water they offered was delicious, the environment was great. My esthetician was sweet, a little talkative, but in the end let me enjoy my facial in peace. I had mentioned to the receptionist that I didn't want extractions during my facial, just pure relaxation. There was no communication to the esthetician, and her extractions were extremely painful, she used a tool, not her fingers - ouch!! I normally have clear skin with slight congestion, emphasis on slight. After my facial my face broke out worse than I've ever had in my life and I had giant red splotches all over my face from her rough extractions. The facial massage was nice, but short. All in all, I felt like the redeeming quality of the facial was the quality of the product, you get what you pay for. As far as the application of the product, I could do it on my own. I think I would rather spend the money getting quality products on my own and enjoying my down time in
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