Imperial Stone LLC

I enjoyed my experience with this company and I will use them again for my mother's house. They were very prompt, professional, affordable, and provided a very memorable experience. I was informed that the job would be complete by the first week in March, but my husband informed them that my birthday was approaching and they surprised me by completing the job a week early! My kitchen was the envy of all my friends! Not only was I impressed, but I was overwhelmed with excitement. I truly appreciate them treating me like a person and not a paycheck. Thanks Imperial Stone! I'll be using you again and again! more

Summary... I hired them to install granite counter tops in my house. They cracked the granite while fabricating it, installed it anyway so I wouldn't notice until they had been paid. They admitted that the crack was their fault, but told me that they simply did not make enough money off me to bother coming to fix it! I was out thousands of dollars, and had a crack running 4 ft through the top of my counter. They told me that the only way they would come fix their own mistake is if I paid them more money. All of this took more than 6 weeks because they stopped ansering my calls or emails. They lied and they cheated me. This complaint has been registered with the Better Business Bureau. Please do not use this company for your counters.... more