Ikea

I went to Ikea Stoughton today and I was appalled by their personnel directing traffic. I believe they are RGIS employee's but they are working there on behalf of Ikea and as such are representatives of Ikea and should act accordingly. While waiting in the long line to get into the parking lot I witnessed those directing traffic shouting at customers in cars, getting belligerent with people, stepping directly in front of cars to stop people who were pulling forward while another employee walked over and started to shout in the face of a customer, sitting in their car, who was obviously just a little aggravated with the long line. In the end there were 3-4 of these ""RGIS"" Ikea representatives surrounding a car, being extremely unprofessional shouting at the customer in the car and causing a big scene for dozens of other customers to witness as they had now caused a complete stop of all the traffic for a few minutes to engage in this confrontation instead of addressing, whatever the issue was, with professionalism. The person then turned around and left as did I. I also witnessed several other customers just doing U-turns at that point and just leaving as well. Makes me wonder if Ikea knows how these people are treating their customers and if they care how many customers they lose because of it! Hello Jordan's Furniture - Never going to Ikea again! more

The staff was very unwilling to help and when they finally did they gave us the wrong information which caused us to return our item - they would not let us return our purchase because the box was wet -slight rain while loading it under the tarp. Manger and all support staff were very rude upon our arrival. The customer service complain human over the phone read from a script. ""Sorry, but too bad"" Do not waste your time or money. more